14 days. Full refund. The money goes back either way.
Last updated 29 July 2026
If LogOffEarly isn't what you needed, you get your money back, within 14 days of buying, for any reason, without filling out a form or justifying yourself.
How to get a refund
Reply to your receipt email, or write to:
support@logoffearly.com
Include the email address you bought with. That's the whole process. We confirm and process the refund within 48 hours of your request. Depending on your bank or card issuer, the money typically lands back on your original payment method within 5–10 business days.
One honest note about the question we may ask. This product is early, and the people asking for refunds are the ones who can tell us most about what's wrong with it. So we may write back and ask what didn't work for you.
That question is optional, and it is never a condition. You do not have to answer it, argue with it, or reply at all. The refund is already approved when you ask for it. If you'd rather just have your money back with no conversation, say so and that's exactly what happens.
The make-it-right alternative
A refund isn't the only option, and often isn't the best one. If a specific step in the Guide lost you, tell us where: a comment on that exact line in the Guide, or an email. We'll fix that step, and the fix becomes part of the Guide for everyone. If the fix still doesn't get you through, the refund stands. Your call, always.
What you keep, and what stops
LogOffEarly is digital: access to the Guide (an online document) and a downloadable ZIP of templates. When a refund is issued, your comment access to the Guide ends and your licence to use the templates ends with it. Anything you built with the method on your own machine is yours. We have no access to it and no claim on it, and we never had.
Your statutory rights
Some countries, including EU and UK jurisdictions, give consumers a statutory right to withdraw from a purchase within 14 days, though that right can lapse for digital content once you've been given immediate access to it. Our guarantee is granted independently of that: 14 days, full refund, whether or not you've opened, downloaded or used anything. You are never worse off than the statutory position.
The fair-use lines
- Repeat purchases. If the same person buys and refunds repeatedly, we may decline future purchases. One honest look is what the guarantee is for.
- Redistribution. Requesting a refund while sharing the Guide or the ZIP with others is not covered. See the Terms.
- Chargebacks. Please email us before disputing a charge with your bank. A refund by email is faster than a chargeback, and we have never refused one.
The Claude subscription is not ours to refund
LogOffEarly sets up Claude, which you buy directly from Anthropic under their terms. That subscription is between you and Anthropic. We never charge you for it, and we can't refund it. Cancelling it is done in your Anthropic account.
Sold by ROAS Performance LLC. Questions about this policy: support@logoffearly.com. See also the Terms and Contact pages.